Cancellation conditions
For information purposes, the cancellation conditions relating to the reservation are:
- From Monday to Thursday (from January 1st to December 31st), in case of cancellation or modification up to 2 working days before the date of arrival, the establishment does not charge any fees.
- On Friday, Saturday and Sunday (from November 1st to March 31st), in case of cancellation or modification up to 2 working days before the date of arrival, the establishment does not charge any fees.
- On Friday, Saturday and Sunday (from April 1st to October 31st) and public holidays, in case of cancellation or modification up to 7 working days before the date of arrival, the establishment does not charge any fees.
- In case of cancellation, late modification before the arrival date or no-show, the establishment requires 100% of the amount of the first night.
- For reservations of more than 4 rooms (groups), special cancellation conditions apply. Terms defined at the time of booking.
The Cerf Hotel is part of the Tourism and Travel Mediation Service (MTV). If you have contacted our team or the Contact Hotel quality department (http://satisfaction.contact-hotel.com) and in the absence of a satisfactory response within sixty (60) days, you can contact the MTV Mediator, whose contact details and referral procedures are available on the website: www.mtv.travel
Tobacco deposit
The hotel is completely non-smoking.
Smoking is not permitted in the bedroom, at the window or in the bathroom.
Ashtrays are available outside.
By doing this, you respect the people who will clean your room after you leave and the next guest who will take it. It will also avoid any damage caused by cigarette ash.
Failure to comply with this instruction will result in a charge of €60 per night and per room for odor treatment and blocking of the room. .
Smoking is not permitted in the bedroom, at the window or in the bathroom.
Ashtrays are available outside.
By doing this, you respect the people who will clean your room after you leave and the next guest who will take it. It will also avoid any damage caused by cigarette ash.
Failure to comply with this instruction will result in a charge of €60 per night and per room for odor treatment and blocking of the room. .
Home animals
The hotel accommodates only one small animal per room with a supplement after acceptance by the hotelier.
The hotelier's agreement, when booking, is necessaryAny animal not reported will be charged €20 per night.
The hotelier's agreement, when booking, is necessaryAny animal not reported will be charged €20 per night.
Bank guarantee
A bank guarantee is required at the time of booking, regardless of the payment method.
It allows the opening of a deposit file corresponding to the amount of the stay.
A deposit of €400 may also be requested upon arrival.
This guarantee allows you toverify your solvency, thus ensuring your reservation and serving as a deposit in the event of damage to the room or non-compliance with the cigarette instructions.
It will be returned to you if no inconvenience is noted.
Number of occupants
- Our hotel is classified ERP category 5 with a specific reception capacity. Consequently, the
Room must be used only by the number of people indicated when booking.rvation. The customer may see his stay shortened with costs otherwise.
